In the back of my mind the whole thing just doesn't sit right with me. What I have been doing (right or wrong) is I use Device Manager and click "Update driver" and direct it to the folder where the new driver I downloaded is and it happily updates and the system seems to work fine. When I check Device Manager I see the old driver version is still there. It will do this endlessly until I click 'cancel'. The most common chipsets are the AC6 and RTL8723DE. Huh? If I agree it will just do that again. The first thing to do is identify what Realtek audio hardware you have. When it comes back up it automatically shows the same screen and tells me it needs to uninstall the sound card driver first before it can install the new one. This package contains the Realtek High Definition audio driver. You can fix the issue by uninstalling the currently installed Realtek HD Audio Driver and then reinstall the driver. The driver will tell me that it has to uninstall the current sound card driver first, before it can install the new one. Not always, and on only about 50% of the new machines I build/rebuild (Maybe it's all Gigabyte boards?) when I get to the part where I run the Realtek Audio sound card driver (always obtained from the motherboard manufacturer's website).
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